Why will a document not be displayed for viewing when searching for electronic claim? It can be displayed on all other workstations; except for one workstation. What could be missing on that workstation that does not allow document to be viewed?
S
Answer by
Sean Hill
The problem might be caused by the lack of a plugin's installation. Go to Start > Control Panel > Uninstall a Program and check that all plug-ins are installed properly. You should look in a machine that's working. Alternatively, re-install the application, and make sure to choose the Typical/Default installation method. Basically, you should have the non-working computer like a mirror to the ones that already work when it comes to app installation.
You might need to access the built-in help menu of the application since there is no information or resources about this software. The official website doesn't have any information or manual for the application. While in the application, access the Help menu or press F1 and you should be able to access the data. Unfortunately, this is the only way in case the application isn't available for testing.
Why will a document not be displayed for viewing when searching for electronic claim? It can be displayed on all other workstations; except for one workstation. What could be missing on that workstation that does not allow document to be viewed?
The problem might be caused by the lack of a plugin's installation. Go to Start > Control Panel > Uninstall a Program and check that all plug-ins are installed properly. You should look in a machine that's working. Alternatively, re-install the application, and make sure to choose the Typical/Default installation method. Basically, you should have the non-working computer like a mirror to the ones that already work when it comes to app installation.
You might need to access the built-in help menu of the application since there is no information or resources about this software. The official website doesn't have any information or manual for the application. While in the application, access the Help menu or press F1 and you should be able to access the data. Unfortunately, this is the only way in case the application isn't available for testing.